FAQ: The Undress Version 4 - The #1 Dress on Kickstarter is Back
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Does The Undress Bra have padding?

The Undress Bra is unpadded. It is made of a very soft material and works with all versions of The Undress!

Last updated: January 24, 2019 18:54

Will The Undress Bra work with other versions of The Undress?

Yes! The Undress Bra works with previous versions of The Undress

Last updated: October 31, 2018 13:53

Do The Undress Bra built-In petals touch the skin?

They do not! The petals are located between the front panel and the dress lining, so they are not visible and don’t make skin contact

Last updated: October 31, 2018 13:54

Where can I find my Kickstarter messages?

All the messages you receive (and send) on Kickstarter are in your Kickstarter account Inbox, which you can find below:

INBOX LINK: https://www.kickstarter.com/messages/inbox

For messages you sent, please make sure to choose “Sent” from the drop-down menu after you click on the link.

We hope this helps, you can also read more about it here: https://www.kickstarter.com/blog/our-messaging-tools-just-got-better

Last updated: November 03, 2018 17:51

I watched the video, read the project page, and these FAQ's and still have questions. How can I get in touch?

Whether you simply have questions, still considering pledging, or are already a backer, we are happy to hear from you! Please click the following link to send us a message (you will have to be logged in to use Kickstarter messaging) https://www.kickstarter.com/projects/denniscaco/the-undress-version-4-the-1-dress-on-kickstarter-i/messages/new?message%5Bto%5D=denniscaco&mode=FAQ.

You can also email us via [email protected] or message via m.me/TheUndress on Facebook.

We are looking forward to helping you out!

Last updated: January 24, 2019 18:53

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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